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  1. Liferay Apps
  2. LRA-286

The “Skype Chat & IM” portlet can not make “calls or chat” in mobile.

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Component/s: Skype Chat & IM
    • Labels:
    • Environment:
      Device: Google Pixel Android 7.1.1
      Mozilla Firefox 51.0
      Google Chrome Version 58.0.3029.83

      Device: Iphone 7 IOS 10.3 Safari browser

      Description

      When the user use the “Skype Chat & IM” portlet in mobile, the portlet does not communicate with the skype application installed in the mobile device and can not make calls or create chats using Skype.

      REPRODUCIBILITY LEVEL:
      ====================
      Always

      STEPS:
      ====================
      Steps
      1.Open the Liferay APP and add the Skype Chat & IM portlet in mobile.
      2. Select a contact and click on the call or chat.
      *NOTE: the portlet redirects to install the application instead of using the one installed in the mobile.


      CURRENT RESULT:
      ====================
      The “Skype Chat & IM” portlet can not make “calls or chat” in mobile.

      EXPECTED RESULT:
      ====================
      The “Skype Chat & IM” portlet should allow to make “calls or chat” using the installed skype application in mobile.

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            • Assignee:
              leonardo.salazar Leonardo Salazar [X] (Inactive)
              Reporter:
              juan.camacho Juan Camacho [X] (Inactive)
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              Dates

              • Created:
                Updated:
                Resolved:

                Zendesk Support