The application don't open the Skype app for calls or massages when use a phone number (Only in Windows)

REPRODUCIBILITY LEVEL:
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Always

STEPS:
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Steps
1. Open the link https://intranet.rivetlogic.com
2. Login with the right credentials
3. Expand the control panel from the left
4. Click on "My Dashboard"
5. Click on "Skype IM"
6. Add an user by the phone number
7. Click on the message icon
8. Click on the call icon
9. Click on the delete icon

Video Mac (In Mac works fine)
https://www.screencast.com/t/HrzE9lrYy

Video windows
https://www.screencast.com/t/4gCKnodoSakv

CURRENT RESULT:
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The application don't make the clicked actions in the Skype app

EXPECTED RESULT:
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The application make the clicked actions in the Skype app