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    <title>Rivet Logic Corporation JIRA </title>
    <link>https://issues.rivetlogic.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>8.1.3</version>
        <build-number>801003</build-number>
        <build-date>13-09-2019</build-date>
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<item>
            <title>[LRA-232] Javascript Issue Prevents Tree View from Rendering</title>
                <link>https://issues.rivetlogic.com/browse/LRA-232</link>
                <project id="10765" key="LRA">Liferay Apps</project>
                    <description>Upon deployment of the Tree View hook, the tree view becomes available from the list of displays on my Documents and Media portlet (though the tree icon doesn&amp;#39;t display)&lt;br/&gt;
&lt;br/&gt;
When I toggle to this view, all my Documents &amp;amp; folders are removed from view and I&amp;#39;m getting the JS errors shown below:&lt;br/&gt;
&lt;br/&gt;
&lt;br/&gt;
Regex&lt;br/&gt;
&lt;br/&gt;
Hide network messages&lt;br/&gt;
All&lt;br/&gt;
Errors&lt;br/&gt;
Warnings&lt;br/&gt;
Info&lt;br/&gt;
Logs&lt;br/&gt;
Debug&lt;br/&gt;
Handled&lt;br/&gt;
&#65279;&lt;br/&gt;
doc-repo-registry:1 Uncaught ReferenceError: _20_treeView is not defined&lt;br/&gt;
2&lt;br/&gt;
&lt;a href=&quot;http://localhost:8090/html/js/rivetlogic/rl-content-tree-view.js&quot;&gt;http://localhost:8090/html/js/rivetlogic/rl-content-tree-view.js&lt;/a&gt; Failed to load resource: the server responded with a status of 404 (Not Found)&lt;br/&gt;
doc-repo-registry:1 Uncaught TypeError: Cannot read property &amp;#39;ContentTreeView&amp;#39; of undefined</description>
                <environment></environment>
        <key id="62301">LRA-232</key>
            <summary>Javascript Issue Prevents Tree View from Rendering</summary>
                <type id="3" iconUrl="https://issues.rivetlogic.com/secure/viewavatar?size=xsmall&amp;avatarId=11098&amp;avatarType=issuetype">Task</type>
                                            <priority id="1" iconUrl="https://issues.rivetlogic.com/images/icons/priorities/blocker.svg">Blocker</priority>
                        <status id="1" iconUrl="https://issues.rivetlogic.com/images/icons/statuses/open.png" description="The issue is open and ready for the assignee to start work on it.">Open</status>
                    <statusCategory id="2" key="new" colorName="blue-gray"/>
                                    <resolution id="-1">Unresolved</resolution>
                                        <assignee username="mcalvo">mcalvo</assignee>
                                    <reporter username="claybanks1989">Clay Banks [X]</reporter>
                        <labels>
                    </labels>
                <created>Wed, 30 Mar 2016 10:57:57 -0400</created>
                <updated>Wed, 10 Jan 2018 11:27:08 -0500</updated>
                                                                            <component>Document &amp;amp; Media Tree View</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                                <comments>
                            <comment id="99156" author="mcalvo" created="Wed, 30 Mar 2016 11:31:08 -0400"  >Hi Clay, thanks for using our app. Hi Clay, it could be because your browser doesn&amp;#39;t get the latest CSS and JS file from the server. Can you please try this, and let us know:&lt;br/&gt;
&lt;br/&gt;
&amp;quot;If the file preview is not displayed correctly (image below), add the following parameters at the end of the URL ?js_fast_load=0&amp;amp;css_fast_load=0&amp;amp;strip=0 and refresh the page. The issue should be fixed. After that, you can remove the parameters off the URL.&amp;quot;&lt;br/&gt;
&lt;br/&gt;
Also please take a look at the app documentation:&lt;br/&gt;
&lt;a href=&quot;http://wiki.rivetlogic.com/display/LRA/Document+and+Media+Tree+View&quot;&gt;http://wiki.rivetlogic.com/display/LRA/Document+and+Media+Tree+View&lt;/a&gt;&lt;br/&gt;
&lt;br/&gt;
Please let us know if that solves your issue.&lt;br/&gt;
&lt;br/&gt;
&lt;br/&gt;
</comment>
                            <comment id="99207" author="claybanks1989" created="Thu, 31 Mar 2016 06:11:02 -0400"  >Hi Calvo, and thanks! I tried reloading with the additional params at the end of the URL but the issue remains. Any ideas?</comment>
                            <comment id="99227" author="mcalvo" created="Thu, 31 Mar 2016 08:34:21 -0400"  >Hi, in order to help you we need to know: what version of Liferay are you using? is it CE or EE? is it Tomcat, JBoss or Glassfish? What browser are you using?</comment>
                            <comment id="99287" author="claybanks1989" created="Fri, 1 Apr 2016 05:04:09 -0400"  >This would be Liferay EE 6.2 SP14&lt;br/&gt;
Tomcat 7&lt;br/&gt;
Error happens in Chrome, Firefox &amp;amp; IE</comment>
                            <comment id="99377" author="claybanks1989" created="Mon, 4 Apr 2016 05:06:10 -0400"  >Hi Manuel, just checking if you had any ideas on this issue I&amp;#39;m having</comment>
                            <comment id="99483" author="luis.hernandez" created="Mon, 4 Apr 2016 10:21:09 -0400"  >Hi Clay,&lt;br/&gt;
I tried to reproduce this issue and i couldn&#8217;t reproduce it. I deployed the tree view app on a totally clear liferay server with the version: liferay-portal-6.2-ee-sp14 ,and tomcat version: tomcat-7.0.62 &lt;br/&gt;
&lt;br/&gt;
Watch the next evidence videos:&lt;br/&gt;
&lt;br/&gt;
-Chrome (version 49.0.2623.110): &lt;a href=&quot;http://screencast.com/t/JPTVxyDJD&quot;&gt;http://screencast.com/t/JPTVxyDJD&lt;/a&gt;&lt;br/&gt;
-Firefox (version 39.0.3): &lt;a href=&quot;http://screencast.com/t/175l7ORQY&quot;&gt;http://screencast.com/t/175l7ORQY&lt;/a&gt;&lt;br/&gt;
-IE 9: &lt;a href=&quot;http://screencast.com/t/uQX2NQSSuAKn&quot;&gt;http://screencast.com/t/uQX2NQSSuAKn&lt;/a&gt; &lt;br/&gt;
-IE 10: &lt;a href=&quot;http://screencast.com/t/AvVpcgyjJ7&quot;&gt;http://screencast.com/t/AvVpcgyjJ7&lt;/a&gt; &lt;br/&gt;
-IE 11: &lt;a href=&quot;http://screencast.com/t/BLOUe3QvJEQ&quot;&gt;http://screencast.com/t/BLOUe3QvJEQ&lt;/a&gt; &lt;br/&gt;
&lt;br/&gt;
Additionally, i agree with the issues of the tree icon and the preview, but those issues are resolved with the extra params of the Manuel&#8217;s comment.&lt;br/&gt;
</comment>
                            <comment id="99597" author="mcalvo" created="Tue, 5 Apr 2016 09:45:57 -0400"  >Hi Clay, can you please try to install it again in your server? Remove it completely from your server and then install it again. We have not been able to reproduce this issue.</comment>
                            <comment id="99684" author="claybanks1989" created="Wed, 6 Apr 2016 08:22:52 -0400"  >I tried installing on a clean LR bundle and it renders fine (although images popup when I hover over a document &amp;amp; prevent it from being clicked).&lt;br/&gt;
&lt;br/&gt;
I also uninstalled + reinstalled to my standalone instance but this did not fix the rendering issue</comment>
                            <comment id="99685" author="mcalvo" created="Wed, 6 Apr 2016 08:26:18 -0400"  >Hi Clay, can you send us some screenshoots to this email address &lt;a href=&apos;mailto:mcalvo@rivetlogic.com&apos;&gt;mcalvo@rivetlogic.com&lt;/a&gt;, or if you prefer you can give us your skype address and we will contact you and troubleshoot it with you. It will be free of charge.</comment>
                            <comment id="99752" author="claybanks1989" created="Wed, 6 Apr 2016 11:00:22 -0400"  >Forwarded the Screenshot - my skype address is &lt;a href=&apos;mailto:claybanks1989@gmail.com&apos;&gt;claybanks1989@gmail.com&lt;/a&gt;</comment>
                            <comment id="99756" author="mcalvo" created="Wed, 6 Apr 2016 11:12:43 -0400"  >We will contact you in about 1 hour.</comment>
                            <comment id="99757" author="mcalvo" created="Wed, 6 Apr 2016 11:14:06 -0400"  >Clay that screenshot seems to be Liferay 7. We still haven&amp;#39;t test it in Liferay 7.</comment>
                            <comment id="99783" author="mcalvo" created="Wed, 6 Apr 2016 11:54:40 -0400"  >Ok, we sent you a skype request.</comment>
                            <comment id="100035" author="claybanks1989" created="Mon, 11 Apr 2016 05:47:35 -0400"  >Hi Calvo, would you/your team be available for a Webex meeting today? I&amp;#39;m unable to Skype on my work PC</comment>
                            <comment id="100162" author="mcalvo" created="Tue, 12 Apr 2016 10:25:45 -0400"  >Hi Clay, yesteday Apr 11th was a holiday in Costa Rica. Some of us are located in Costa Rica. We can do it any other weekday, please schedule the appointment based on this calendar &lt;a href=&quot;https://calendar.google.com/calendar/b/1/embed?src=manuel.calvo@rivetlogic.com&amp;ctz=America/New_York&quot;&gt;https://calendar.google.com/calendar/b/1/embed?src=manuel.calvo@rivetlogic.com&amp;amp;ctz=America/New_York&lt;/a&gt;</comment>
                            <comment id="100318" author="claybanks1989" created="Wed, 13 Apr 2016 17:39:40 -0400"  >alright I see you have some time tomorrow, would you mind speaking then?</comment>
                            <comment id="100320" author="mcalvo" created="Wed, 13 Apr 2016 18:31:57 -0400"  >Sure, we can do it tomorrow. Do you use google hangouts with that gmail acccount?&lt;br/&gt;
</comment>
                            <comment id="100321" author="claybanks1989" created="Wed, 13 Apr 2016 19:01:47 -0400"  >I can join a hangout on my mobile sure, but the PC I&amp;#39;m working on is unable to.&lt;br/&gt;
&lt;br/&gt;
You should be able to join a WebEx if I send out the invite &amp;amp; that way you can see my workspace - would that be suitable?</comment>
                            <comment id="100322" author="mcalvo" created="Wed, 13 Apr 2016 19:29:47 -0400"  >OK, let use hangouts to be in contact an WebEx to see your workspace, my hangouts is &lt;a href=&apos;mailto:mcalvo@rivetlogic.com&apos;&gt;mcalvo@rivetlogic.com&lt;/a&gt;</comment>
                            <comment id="100346" author="claybanks1989" created="Thu, 14 Apr 2016 07:24:59 -0400"  >Ok greate, are you able to access this link &lt;a href=&quot;https://attend.webex.com/attend/j.php?MTID=m037234ad81eeda9fe93a0a6214aa6402&quot;&gt;https://attend.webex.com/attend/j.php?MTID=m037234ad81eeda9fe93a0a6214aa6402&lt;/a&gt; </comment>
                            <comment id="100348" author="mcalvo" created="Thu, 14 Apr 2016 07:35:46 -0400"  >Yes I can. Also I sent you an invitation to chat using google hangouts. </comment>
                            <comment id="100370" author="mcalvo" created="Thu, 14 Apr 2016 10:27:47 -0400"  >We are going to create a new version, that doesn&amp;#39;t have those paths hard coded. We will let you know once it has been released.</comment>
                            <comment id="100554" author="claybanks1989" created="Mon, 18 Apr 2016 10:44:24 -0400"  >Hi Manuel, does your team have any plan to display the tree structure on the left hand panel of the Documents &amp;amp; Media Portlet? (Where the &amp;#39;Home&amp;#39;, &amp;#39;Recent&amp;#39;, and &amp;#39;Mine&amp;#39; view reside)&lt;br/&gt;
&lt;br/&gt;
If not it would really be a great feature of the view, kind of like how windows explorer works</comment>
                            <comment id="100582" author="mcalvo" created="Mon, 18 Apr 2016 13:18:32 -0400"  >I&amp;#xB4;m afraid we are not, as it won&amp;#xB4;t follow the guidelines of the other views. We can&amp;#xB4;t break that. On another topic we have the fix for the issue when Liferay is not deployed in the root context.</comment>
                            <comment id="100593" author="claybanks1989" created="Mon, 18 Apr 2016 17:52:27 -0400"  >Great! Where can I find the fixed version?</comment>
                            <comment id="100595" author="mcalvo" created="Mon, 18 Apr 2016 18:32:10 -0400"  >Tomorrow we will upload the new version to the marketplace. Then Liferay will take about 2 week to validate it, and then they will make it available to everyone. &lt;br/&gt;
&lt;br/&gt;
If you can&amp;#39;t wait, you can build it yourself from Git here:&lt;br/&gt;
&lt;a href=&quot;https://github.com/rivetlogic/liferay-document-and-media-treeview&quot;&gt;https://github.com/rivetlogic/liferay-document-and-media-treeview&lt;/a&gt;</comment>
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